"PATHS has changed the way I provide care to my patients. It not only strengthens the patient-clinician relationship but also gives patients peace of mind, knowing they have access to accurate information whenever they need it. It’s a tool that benefits both patients and our practice by improving communication, efficiency, and outcomes."
100% New Patient Adoption
Nearly 100% of Dr. Sharma’s new patients have adopted PATHS for onboarding and pre-visit preparation. The seamless onboarding process has alleviated much of the anxiety that new patients often feel, allowing them to become familiar with the practice and Dr. Sharma before their first visit.
Enhanced Practice Efficiency
PATHS has dramatically improved practice efficiency by reducing the number of follow-up calls from patients seeking clarification on information. With patients having access to accurate, curated information 24/7, the practice has experienced a significant decrease in repetitive inquiries, freeing up staff to focus on other critical tasks. Additionally, the consistency in information provided to patients ensures that no matter who they speak with, they receive the same, accurate details. This streamlining of communication has led to a more efficient and productive workflow within the practice.
Improved Patient Understanding and Adherence
Patients now have access to curated, reliable information at their convenience, improving their understanding of diagnoses and procedures. This easy access has led to significantly higher levels of adherence to care plans, as patients are better informed and prepared for their treatments. For instance, patients undergoing procedures like hysterectomies receive detailed pre- and post-procedure instructions, reducing confusion and leading to better recovery outcomes.
Strengthened Patient-Physician Relationship
By offering personalized video introductions and educational content, patients feel a connection to Dr. Sharma before even setting foot in her office. This has made consultations more productive and less intimidating for new patients, leading to stronger relationships and increased patient satisfaction. Patients have also expressed feeling more supported and reassured, knowing they can access their care plans anytime, helping them feel more connected between visits.
Pre- and Post-Procedure Clarity
PATHS provides patients with clear, step-by-step guidance on how to prepare for procedures and what to expect afterward. This has transformed how Dr. Sharma's patients approach their care, reducing pre-procedure anxiety and ensuring that patients follow post-procedure care plans diligently. With patients informed on what their life will look like post-procedure, their recovery is smoother, and the clinic experiences fewer complications or misunderstandings.
