A smiling patient in a head wrap rings a brass bell while her nurse hugs her shoulders and two care team members applaud behind them.

Every Patient Experience Should Make the Next One Better.

Learn From Every Patient. Improve Every Journey.

PATHS turns clinical expertise into guided patient journeys that help people understand their care, stay on track, and follow through. Along the way, PATHS captures engagement, knowledge, and completion, giving healthcare organizations the insights to continuously improve care.

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Identify & Close Care Gaps

Managing any chronic condition is hard, and the patient can’t take the clinician home with them. Care teams educate patients, explain treatment plans, demonstrate techniques, and provide instructions for managing their health at home. But what happens after the patient leaves the clinical setting?

Did they understand the instructions? Can they correctly monitor their blood sugar, manage medications, or follow their nutrition plan? Are they taking the next steps, or struggling with something their care team doesn't know about?

The challenge isn't simply providing guidance. It's knowing what patients understand, remember, and actually do with it.

PATHS helps healthcare organizations close that visibility gap. By turning clinical expertise into guided patient journeys, PATHS captures engagement, assesses understanding, and helps identify where patients are progressing, where they're struggling, and where additional support may be needed.

Deploy a Learning Loop That Improves Every Patient Journey.

Every patient journey is an opportunity to learn. PATHS makes it easy to turn your team's expertise into guided workflows, engage patients, and understand what they complete, what they know, and where they struggle. Use those insights to identify and close care gaps, refine workflows, and continuously improve the patient experience.

CreateTurn your team's expertise into actionable Paths using videos, documents, assessments, forms, and other interactive Steps.
EngageDeliver clear guidance and support that patients can access wherever they are, at their own pace.
KnowSee what patients complete, what they understand, and where they struggle through measurable engagement and assessment results.
ImproveUse what you learn to address care gaps, refine workflows, and make the next patient experience better.

Once your Path is ready, share it by text, email, or QR code. Patients can access their guidance directly from their phone, wherever they are.

Explore a Demo Path

Scan to Experience a Path

3 Views of Engagement: One Learning Loop.

See what happens at every level, from an individual patient’s activity to the performance of a single Path and the broader organization. Understand completion, knowledge, and engagement so your team knows where to focus improvement efforts.

Individual Patient · Path Performance · Organizational Insights

Proof in Practice: Measurable Learning.

In an Arizona fentanyl prevention education pilot, more than 2,000 participants, including 1,740 students, parents, and teachers, engaged with the curriculum across four high schools, completing more than 31,000 Steps. The study demonstrated statistically significant knowledge improvement (p < .001), showing how PATHS can measure learning and help organizations understand the impact of their educational programs.

Source: STOP IT! Pilot, 2025–2026. Explore the Results (PDF download)

What Patient Experience Do You Want to Improve?

Every specialty and service line has unique challenges and opportunities to improve patient care. Explore the areas below, or connect with us to discuss how PATHS can support the specific needs of your organization.

Select an area of care to start the conversation.